VIRTUAL Designing Trustworthy AI: A User Experience (UX) Framework

  • 24 Jun 2020
  • 7:00 PM - 8:30 PM
  • VIRTUAL
  • 62

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This event is free for all who register

Designing Trustworthy AI: A User Experience (UX) Framework

Artificial intelligence (AI) has great potential to do good, and can also bring harm to the communities and individuals it should be serving. To harness the power of AI system’s potential broader knowledge and scaled effectiveness, we can -- and must -- ensure that we keep humans safe and in control. This session will introduce a user experience (UX) framework to guide the creation of AI systems that are accountable, de-risked, respectful, secure, honest, and usable.

Bio:

Carol Smith has been conducting user experience (UX) research to improve the human experience across industries for 19 years and working to improve AI systems since 2015. She is a Senior Research Scientist in Human-Machine Interaction at Carnegie Mellon University's Software Engineering Institute and an adjunct instructor for Carnegie Mellon University's Human Centered Interaction Institute. Carol holds an MS in human-computer interaction from DePaul University.

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