Board of Directors

Lorraine Wilson

Lorraine Wilson has worked in many fascinating business areas, including publishing royalties, credit card, strategic systems planning for an electric and gas utility, underground tanks, international currency settlement, medical appliances, and IRS business rules.

Lorraine has a BA in English Literature from the University of Pennsylvania and a Master of Science in Information Systems from Drexel University. She also attended the Wharton Management Program, Wharton School, University of Pennsylvania. Most of Lorraine's on-the-job training was from the originators of the technology, for example, by IBM for DB2, Sybase, Rose Corporation for object oriented design, Ron Ross for business rules, and Barbara Von Halle for decision models. Lorraine particularly enjoys researching and analyzing new business areas.

Lisa Luzzolina

Sean Carpenter
VP, Membership Development

Sean Carpenter is a business Analyst with over 2 years supporting business solution implementation and business operations analysis using agile methodologies. Information technology skills include Microsoft Suite of products, ERP & CRM systems, SQL database, and JIRA. Possess a Bachelor’s Degree in Management Information Systems from Temple University and currently a member of International Institute of Business Analysis International and Philadelphia chapters.

Marc deGuzmán

VP, Social Media

Marc deGuzmán is a training and development consultant at Atlantic Management Group. Marc helps people learn, think, and work with agility. He leverages the Agile Analysis Certification (IIBA-AAC) and Product Ownership Analysis Certification (IIBA-CPOA) to facilitate lightweight collaboration, holistic strategy, and talent-driven change. Marc received a MA in Instructional Systems Development from University of Maryland, Baltimore County, and a BS in Business Administration from University of Maryland University College.


VP, Programs

If interested, please write to


VP, Marketing

If interested, please write to

Mary Ellen Glenn


Mary Ellen Glenn has over thirty-five years of experience in the information technology field including business analysis, project management, enterprise architecture, quality assurance and computer programming. She is employed by Otsuka Pharmaceutical Companies (US).

Mary Ellen has been a member of the IIBA since 2011 and previously served on the IIBA Philadelphia Chapter Board of Directors as the VP of Programs and VP of Marketing & Membership Development. Mary Ellen lives in Chalfont with her family and enjoys playing tennis.

Mary Glacken


Mary Glacken has over eighteen years of experience in insurance, and currently works for Oracle as a Principal Sales Consultant for life and annuities insurance products. She brings deep experience with insurance platforms, product configuration, customer facing demos, business justification requirements for product enhancements, and value selling.

Prior to Oracle, Mary worked for Everest Reinsurance as a Director of Business Systems responsible for a suite of reinsurance applications, and for AIG and Chubb on client facing applications and specialty insurance products.

Mary has a Juris Doctorate from Seton Hall Law School and is a member of the New Jersey Bar. She also has a Bachelor of Arts in Computer Science from Fordham University and is a Certified Scrum Product Owner and Certified Business Analyst.


Glenn Hughes

VP, Professional Development

Glenn Hughes is a Certified Business Analysis Professional (CBAP) with proven experience in deploying and supporting Electronic Content Management Systems for the Life Sciences Industry. Glenn's background as a Senior Business Analyst includes implementing an EDMS at Teva Pharmaceuticals for submitting drug applications electronically to the FDA, and a Medical Imaging Archival system for Merck Inc. Glenn has also contributed subject matter to the Content Strategy Alliance’s handbook of tools, templates and best practices for content strategy practitioners.  He has been an actively involved with the IIBA Philadelphia Chapter since October 2008. Glenn holds an MBA from West Chester University, and an undergraduate degree from Temple University with a concentration in Computer Science.  Glenn lives in Wayne, PA with his wife and 3 children.


VP, Technology

If interested, please write to

Copyright © 2023 IIBA Philadelphia Chapter
Powered by Wild Apricot Membership Software